Shipping policy

Shipping Policy

We currently ship orders within the United States.

Processing Time

Orders are typically processed within 1–3 business days after payment is successfully received.

Standard Shipping

• Shipping cost: $8
• Estimated delivery: 8–14 business days

Orders of $70 or more qualify for free Standard Shipping.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary due to carrier delays, weather, holidays, customs, or other circumstances outside our control.

Order Tracking

Once your order has shipped, tracking information will be provided when available. Tracking updates may take some time to appear after the package has been shipped.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery window, please contact us with your order number so we can help review the shipment status.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible with your order number and photos of the item and packaging. We will review the issue and provide instructions for a resolution.

Contact

If you have questions about shipping or your order, please contact SERNARO through our Contact page.